Core Values

Commitment

OSI’s commitment goes beyond just delivering software or a service. We are committed to our clients’ mission and business needs. We adopt your goals and make them our own to drive success for our clients. This personal adoption combined with our own values has allowed OSI to provide solutions since 1996, with 20 years of providing a comprehensive portfolio of innovative and technologically advanced solutions and services for commercial, government, and private sectors, both within the U.S. and internationally.

OSI’s commitment to our customers is demonstrated by the longstanding relationship with the U.S. Department of Defense, the U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, Department of Homeland Security Infrastructure Protection, Federal Emergency Management Agency, and international clients in Australia, Singapore, and the Asia Pacific Region.

Quality

Our quality starts with the people providing our solutions, as OSI’s culture is to take personal pride in the delivery of services and technology. Our story began with United States Treasury, with OSI deploying a mature set of technology tools that all began on our state-of-the-art interoperability platform, Inter-Domain Services Manager (IDSM®). Combining technology and services with documented quality controls based on ISO and CMMI, we continuously push ourselves to improve the services and technology we provide.

Empowerment

At OSI, we believe in empowerment: empowerment of both our customers and employees.

We recognize that our employees are our most important assets, and offer people the opportunity to join a group of professionals who possess unique technical and management expertise. We believe in growing and promoting a diverse workforce, and our competitive employee benefits package is designed to help employees meet the varying needs of both their lives and the lives of our customers.

We pass on our philosophy to our customers. By providing the excellence of our staff, we empower you with the knowledge it takes to be a leader in your industry.

Accountability

We offer big solutions with a personalized touch, and maintain offices in close proximity to our clients. The OSI corporate office is located in the Metro DC area, with field offices established throughout the United States and in Singapore. With a global presence, this direct site support ensures our ability to provide quality products and services in a timely manner, and many of our employees work onsite and side-by-side with our clients, providing the local accountability you need.

OSI is free from conflicting manufacturing interests. All results, decisions, judgments, and recommendations are purely objective and are wholly dedicated to fulfilling the client’s requirements.